Paintless Dent Repair Cost and How To Save. | Think, Grow, Push Metal.

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Paintless Dent Repair Cost and How To Save.

The average small dent, defined as a circular dent less that 1 inch or area worked, costs between 99$ and 150$ based upon the location of the dent. If you figure 25$ to 65$ for each additional inch, you're in safe territory. As the complexity of the dent grows these prices can increase due to a number of factors. Creases are 20-30% more, Bodylines are 15-20% more, Bracing is 15% more, Sound Deadning pad is 15%, Aluminum is 30-40% more. Most techs will not charge you more than two of these on top of width which is usually 10% more per two inches.

Honestly, you can stop with that paragraph for pricing, if you don’t want to save money on Paintless Dent Repairs. Here are 10 ways that you can save on paintless dent repair.

1)
Be willing to travel to the technician. For obvious reasons, this is always going to save you on any drive fee’s but often it can be used as a bargaining chip for even lower rates.

2) Paying with cash, no receipt. Seems simple enough but you can expect to save at least 7% by just paying cash as long as its not below the minimum.

3)
Not haggling over price. Dent guys deal with Used Car managers on a daily basis. The best way to add money on your bill is to act like one.

4)
Saying yes to the cheaper options when given different access options. Let's face it, if I have to take a hood off a car to fix a dent or I can simply drill a hole, put cavity wax in it, and put a factory plug in it, you just saved 100$. This is not always an option. A properly plugged dent with cavity wax will not hurt the value of your car. If you don’t want a plug in your car, expect to spend a lot more, in some cases.

5)
Being hospitable. If a tech is coming to your home, they want the vehicle under cover if possible or at least in a shaded area, with access to a power outlet. Most of them have large trucks, so make sure they have a place to easily park. If its a busy street and they must risk being in the road or any other hazard to their property, expect to spend more. Always offer a drink of water. Ive cut off 50$ from a repair just because I was dying in the heat and an older man put a fan on me and handed me a glass of ice water. This is art, invisible art but art all the same. Precession pushing on a micro level to prevent cracking and message the metal back into place, if Im physically comfortable and not suffering, its worth a lot.

6)
Be with your vehicle when its repaired, do not create a third party situation. You're at work and your wife is at home with your car. She doesn’t care anything about your repair and doesn’t want to be involved, but now she is the middle man. Dont do it! I must admit, these scenarios always work out to be more expensive for the customer. It's a hassle for the tech because he needs to ask you lots of questions, which you now cannot answer. It is true though, it depends on the spouse.

7)
Giving the tech space. Ive repaired thousands of dents for individual customers and there is nothing more annoying than having others working around you. Just last week, I pulled up to a fender dent. I got started on the repair and in this tiny driveway the customer decided to change the break pads of his car and change his oil on his sons truck. I ended up having to move my truck three separate times. These constant interruptions and distractions cost me at least an hour on repair times. Price point 150$+ extra, in this particular case.

8)
Dont give ultimatums. I get three or four of these a week and the moment that I see them, I just write “pass” and then hide all future comments. The typical story goes something like this:

Customer: I have a dent, how much
Tech: 250$
Customer: Can I get it cheaper?
Tech: If you come to my location, 200$
Customer: Im only willing to pay 150$
Tech: Pass (and hide/block)

Usually, this also accompanies a screenshot with a NACO tag (Not Yo CustOmer) mass text to all other techs in the area. Now that dent from everyone else is 300+ and why won’t the first tech that quoted 200$ just pick up?

9)
Ask for a discount due to Senior Status, Public or Military service, or Religious Affiliation. I always give deep discounts to military veterans, because I served for 10 years active. Some techs take off due to senior status or other public servants but I typically won’t give a unilateral percentage. However, I do always consider those things when we find additional damage and the original price needs to change. I usually also give discounts to clergy in general. Having said that, it does depend on the dent. If its something crazy and I’m already the lowest I can go to make a profit, its better to say no and make more money at the dealership (which literally never ends).

10)
Last but not least, talking with a technician. I cut off several hundred on large jobs just because of the relationships that get built. You must understand that a dent tech spends most of his life on a dealership lot. He may go weeks without speaking to anyone at all. When he enters the dealership, he walks in the key room, get the keys and then pulls the unit, fixes it. Rinse and repeat. Retail is a way to break up the monotony and have a chance to speak to someone. It's often fun because customers are interested in the process and we get to explain it while we’re pushing. Its hands down the best part of doing retail.