These Terms of Service and End-User License Agreement (the “Terms”) are a legal agreement between you and Dent Repair USA (“we,” “us,” “our”) governing your use of the Dent Repair USA mobile applications, the technician web portal, our websites, and all related features and services (together, the “Service”). By creating an account, installing the apps, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Dent Repair USA is business software for paintless dent repair (PDR) professionals: estimating, invoicing, customer management, scheduling, storm/hail workflows, team features, and a technician community. It is a tool for running your business; it is not accounting, tax, or legal advice.
We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the apps and portal for your own business use, subject to these Terms. You may not copy, modify, distribute, sell, lease, reverse-engineer, or attempt to extract the source code of the Service except where such restrictions are prohibited by law.
You are responsible for your account credentials and for all activity under your account. Provide accurate information and keep it current. You must be at least 18 years old and using the Service for business purposes. We may suspend or terminate accounts that violate these Terms or abuse the Service or its community features.
You retain ownership of the business data you enter (customers, estimates, invoices, photos, notes). You grant us the rights needed to host, process, back up, and display that data in order to operate the Service. Community content you post (profiles, guides, photos, messages) may be visible to other users; do not post content you lack rights to share. Our handling of personal data is described in our Privacy Policy.
If you attach your account to a company (or approve technicians into yours), invoice summaries of attached technicians are shared with the company owner to enable pay tracking. Attachment requires consent on both sides and either side may detach at any time. Amounts shown in pay dashboards are informational; actual compensation is between the owner and the technician.
The Service integrates with third parties, including Apple (App Store, WeatherKit, Maps, CarPlay), Google (Play, Firebase), Square (payments), and Intuit QuickBooks (optional invoice sync you connect yourself). Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party services, and an integration may change or become unavailable if the third party changes it. Weather, distance, and routing information is informational only — verify conditions yourself.
The Dent Repair USA SMS program sends service messages about an estimate you requested or an appointment you booked. Consent is optional and is never a condition of getting an estimate or of any purchase. Message frequency varies and is limited to the request you made — typically a few messages per estimate. Message and data rates may apply; contact your wireless provider with questions about your plan. You can cancel the SMS service at any time by replying STOP to any message — after that, you will receive no further messages from us. If you are experiencing issues, reply HELP, call us at (863) 205-1582, or email [email protected]. Mobile carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See the Privacy Policy for how consent is collected and recorded.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DATA WILL NEVER BE LOST — KEEP YOUR OWN BACKUPS OF CRITICAL RECORDS. ESTIMATES, PRICING SUGGESTIONS, WEATHER, AND ROUTING ARE TOOLS, NOT GUARANTEES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DENT REPAIR USA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.
You may stop using the Service and delete your account at any time from within the app. We may suspend or terminate access for violation of these Terms, with notice where practicable. Sections that by their nature should survive (including 5, 9, 10, and 13) survive termination.
We may update the Service and these Terms. If we make material changes, we will post the updated Terms here with a new effective date, and where appropriate notify you in the app or portal. Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Florida, and you consent to their jurisdiction.
If you obtained the app through the Apple App Store or Google Play: the store is not a party to these Terms and has no obligation to furnish maintenance or support; in the event of the app’s failure to conform to a warranty, the store’s only responsibility is any refund provided under its own policies; and the store is a third-party beneficiary of these Terms with the right to enforce them against you.
Before and After Professional is an iPhone app that photographs a job before and after the work and puts your business name on the finished picture. It has no account and stores nothing on our servers; everything it makes is written to your own iPhone photo library.
Subscription. The app is offered with a 7-day free trial, after which it is $2.99 per year. Payment is charged to your Apple Account at confirmation of purchase. The subscription renews automatically for a further year unless it is cancelled at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours of the end of that period. You can manage the subscription, or turn off automatic renewal, in your Apple Account settings. Any unused portion of a free trial is forfeited when you purchase a subscription.
Refunds for purchases made through the App Store are handled by Apple under Apple’s own policy; we cannot issue them.
Your photographs are yours. We claim no licence over them and never receive them.
Hail Maps Professional is an iPhone app showing weather radar and hail reports. It has no account and stores nothing about you on our servers.
Subscription. The app can be used in full for a short free period, after which it is $5.99 per month, with the first 3 days free. Payment is charged to your Apple Account at confirmation of purchase. The subscription renews automatically each month unless cancelled at least 24 hours before the end of the current period. Manage it, or turn off automatic renewal, in your Apple Account settings. Any unused portion of a free trial is forfeited when you purchase a subscription. Refunds are handled by Apple under Apple’s own policy.
The data is a guide, not a guarantee. Hail reports and radar come from public weather services and our own records. They can be incomplete, delayed or wrong. Do not rely on this app alone for any decision about safety, insurance or money, and never use it as a substitute for inspecting a property yourself.