Find it yourself — fast
The Help Center has searchable tutorials for every part of the app — estimating, scheduling, teams, QuickBooks, deposits, and more. Type what you're stuck on and the answer is usually three lines away.
Get help
The fastest way to reach us is email. A real person reads every message — usually the same day, always within two business days.
Before you write — quick fixes
- Data not syncing between devices? Make sure you're signed into the same account on every device (tap the profile circle, top-left of the home screen — it shows the signed-in account) and that your subscription is active.
- Bought a subscription but the app still looks locked? Your purchase is attached to the account you were signed into when you bought it. Sign in with that same email and it unlocks immediately.
- App misbehaving? Close and reopen the app first; then check the App Store / Play Store for an update.
When you report a problem, include
- Your account email (never your password — we will never ask for it)
- iPhone or Android, and the app version (Settings → About)
- What you did, what you expected, and what happened instead — screenshots help enormously
Billing and subscriptions
- Bought on iPhone: manage or cancel in your Apple ID subscriptions (Settings → your name → Subscriptions).
- Bought on Android: manage or cancel in Google Play → Payments & subscriptions.
- Bought on our website: billed by Dent Repair USA via Square — email us and we'll take care of it.
Account deletion
You can delete your account and its data from inside the app: profile circle → Tech Network → Delete Account. Or email us and we'll do it for you.